our purpose > nosso credo
We believe that our first responsibility is to patients, doctors and nurses, to mothers, fathers and everyone else who uses our products and services. To meet your needs, everything we make must be of the highest quality. We must constantly strive to add value, reduce our costs and maintain reasonable prices. Requests from our customers must be promptly and correctly fulfilled. Our business partners must have the opportunity to earn a fair profit.
We are responsible for our employees, who work with us around the world. We must provide an inclusive work environment in which each person can be considered in their individuality. We must respect their diversity and dignity as well as recognize their merits. They must feel secure, fulfilled and motivated in their jobs. Compensation for their work must be fair and adequate, and the working environment clean, orderly and safe. We must support the health and well-being of our employees and help them meet their family and personal responsibilities. Employees should feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for the qualified. We must have highly capable leaders, and their actions must be fair and ethical.
We are responsible to the communities in which we live and work, as well as to the world community. We must help people be healthier by helping to improve access to healthcare in more places around the world. We must be good citizens—supporting good social and charitable works, improving health and education, and paying taxes correctly. We must keep the properties we are privileged to use in good order, protecting the environment and natural resources.
Our ultimate responsibility is to our shareholders. Businesses must provide adequate profits. We must try out new ideas. Research must be carried out, innovative programs developed, investments made in the future, and errors repaired. New equipment must be purchased, new factories built and new products launched. Reserves must be created to face adverse times. By operating in accordance with these principles, our shareholders must receive a fair reward.
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